Job Description

Community Outreach Post Office Assistant (Driver)
Contract: Part-time (Monday to Wednesday), Permanent
Location: Outreach sites in Langton Matravers, Corfe Mullen, Winterborne Kingston
Base Branch: Swanage (rarely required to attend)
Travel: Required — mileage paid for use of your own vehicle
DBS Check: Enhanced DBS required
Experience: Minimum 2 years retail, Post Office, or banking experience preferred

Who are we?

At South Coast Retail, we’re proud to deliver essential Post Office and retail services across South West England — not only in our high street branches, but also out in the heart of our rural communities. Our Community Outreach branches are vital services for customers who may not otherwise have access to Post Office facilities.

We believe in service with purpose — combining professionalism with genuine care for the people we serve. If you want to make a real difference, we’d love you to join our growing team.

What’s the role?

This is a rewarding hands-on role that combines retail, Post Office service, and community outreach. You’ll be based on the road Monday to Wednesday, visiting key outreach locations in your own vehicle, with mileage reimbursed.

You’ll be responsible for setting up and operating portable Post Office equipment, delivering excellent service, and maintaining high standards — all while working independently but with the support of a wider team.

You will:

Drive to outreach sites and set up the Post Office mobile kit

Serve customers with a range of Post Office transactions including mail, banking, identity checks, and bill payments

Handle cash, card, and cheque transactions with accuracy and care

Provide knowledgeable, friendly, and calm support to all customers — many of whom are elderly or vulnerable

Operate safely and securely, following all Post Office procedures and compliance guidelines

Carry out basic troubleshooting of mobile Post Office kit where necessary

Represent South Coast Retail with pride, professionalism, and a positive attitude

We’re looking for someone who:

Has at least 2 years’ experience in retail, Post Office, or banking

Holds a full UK driving licence and has access to a reliable personal vehicle

Is confident working independently in a mobile/outreach setting

Is friendly, patient, and community-minded

Has good communication and numeracy skills

Can lift and carry outreach equipment (physical fitness required)

Is eligible to work in the UK and able to pass an enhanced DBS check

Why work with us?

Competitive pay with mileage reimbursement

Full training on Post Office systems and outreach setup provided

Supportive and friendly team, even when you\\\\\\\'re on the road

Meaningful work supporting rural communities

Government pension scheme

Opportunities for development and promotion within the business